Sales Associate / Sales Manager (HMO / Health Insurance Sector)
Location: Yaba, Lagos
Industry: Health Maintenance Organization (HMO) / Insurance
Department: Business Development
Reports To: Manager / Head, Business Development
Employment Type: Full-Time
Experience Level: 3 – 5 Years

JOB OBJECTIVE

To drive the growth and positioning of the organisation as a dominant player in the health insurance sector by developing and managing a strong corporate client base, particularly within the financial institutional segment. The role focuses on client acquisition, relationship management, and revenue growth for sustainable business expansion.

KEY RESPONSIBILITIES

1. Business Development & Sales Growth

• Market and sell HMO products and related healthcare insurance services to corporate and institutional clients, especially within financial institutions.
• Identify, develop, and convert new business opportunities to expand the client base.
• Drive revenue growth through strategic sales initiatives and pipeline management.
• Follow up on leads, negotiations, and conversion of prospects into active clients.

2. Client Relationship Management

• Build, manage, and maintain strong relationships with existing and prospective clients.
• Ensure high levels of client satisfaction, retention, and account growth.
• Conduct regular client visits, engagements, and follow-ups to strengthen relationships.
• Manage contract renewals and ensure continuity of service agreements.

3. Proposal & Documentation Management

• Prepare professional business proposals and presentations for clients.
• Maintain accurate documentation of client interactions, visit reports, and follow-up records.
• Prepare pre-call and post-call memos for all business engagements.
• Support preparation of client onboarding documentation and data collection forms in collaboration with Quality Assurance.

4. Reporting & Performance Tracking

• Prepare monthly performance reports for the team and management review.
• Monitor and report weekly and monthly sales activities and pipeline progress.
• Contribute to the preparation and monitoring of the team's budget.
• Support reconciliation of client accounts on a monthly basis.

5. Compliance & Service Excellence

• Ensure strict adherence to company service excellence standards.
• Maintain accurate and updated client records in line with internal policies.
• Support compliance with contract terms, regulatory requirements, and internal processes.

6. Team & Stakeholder Coordination

• Coordinate business development activities within the Financial Institution unit.
• Collaborate with internal departments including Quality Assurance and Operations.
• Participate in performance appraisal processes for team members when required.
• Perform any other duties as assigned by the Group Head or CEO.

QUALIFICATIONS & REQUIREMENTS

• Bachelor's Degree (BSc) or Higher National Diploma (HND) from a recognized institution.
• Minimum of 3–5 years' experience in sales, business development, or account management (preferably in HMO, insurance, or financial services).
• Professional certification such as CII, CIIN, or equivalent will be an added advantage.
• MBA or relevant postgraduate qualification is an added advantage.
• Strong knowledge of corporate sales, insurance products, and relationship management.
• Excellent communication, negotiation, and presentation skills.
• Ability to work independently and meet aggressive sales targets.
• Strong analytical, reporting, and documentation skills.

HOW TO APPLY

Interested and qualified candidates should send their CV to:
[email protected]

Subject Line: Sales Associate / Sales Manager – Yaba HMO Role